Founder & CEO
Pavel S. Volkov
Founder & CEO
«Every patient deserves a personal family doctor who knows everything about their health and, at the right moment, gathers the best team of specialists around them.»
MediLavia's founder Pavel Volkov is a cardiovascular and endovascular surgeon with almost 20 years of experience, who has moved from the operating room to the chief physician's office. He combines the experience of the most complex vascular and endovascular operations with running clinics where service quality and patient safety become the same standard as work in the best federal centers. MediLavia is for those who are not willing to gamble with their health for the sake of convenience or fine promises. Here we value the patient's time, discuss risks honestly and take responsibility for the entire course of treatment — from the first consultation to recovery. One thing matters: you are looked after by a family doctor and a team for whom safety and outcome are the everyday standard of premium medicine.
Capital of trust — our three promises
A quality management system, not a hope for luck
Treatment quality is controlled at every stage: the doctors' work is standardised, deviations are recorded and reviewed. This reduces the risk of errors and makes it possible to take on complex cases, relying on technology, AI and clear processes.
Technology and AI
Technology and AI are built into every clinic process: from planning the operation to postoperative follow-up. Digital algorithms help the doctor make precise decisions, improve safety and make complex cases predictable.
Doctors working to international and Russian quality standards
We select each doctor by real clinical outcomes and reassess their work every year. Only those who confirm a high level of skill are cleared for complex procedures. Such a system is stronger than any personal charisma, because it makes mastery a standard that does not depend on the name on the badge.
Team · Personal brands
312 years of combined clinical experience. Every decision is made by a council.
Raisa N. Volkova
Chief physician
Chief physician — an expert in the quality and safety of medical care.
Alexander S. Garusov
Head of the dentistry department
Surgeon, implantologist, prosthodontist.
Elena V. Polkanova
Head of the patient service and care department
Embodies the philosophy of premium service.
Marina A. Sokolova
Head nurse
Makes sure infection safety standards are met in every processing cycle.
Clinic centers
Five centers in one building. Choose a direction — we will assemble a team of doctors for your case and treat you under unified safety protocols.
Dentistry · MFS · ImplantationComprehensive restoration of oral health: therapy, surgery, maxillofacial surgery and implantation work in a single logic of diagnostics, council and a written treatment plan.
Before / after cases
ENT surgeryCases at the intersection of ENT and dentistry: preparation for sinus lifting, treatment of oroantral communications, endoscopic ENT surgery and joint planning with the oral surgeon.
Before / after cases
Pediatric dentistry · PediatricsThe pediatric direction combines dental treatment, paediatric assessment and gentle preparation of the child for procedures. When indicated, treatment is performed with the anaesthesiology team.
Before / after cases
AnaesthesiologyThe center is responsible for a safe route before, during and after the procedure: pre-op assessment, sedation or anaesthesia when indicated, vital-sign monitoring and post-op observation.
Learn about sedation
Diagnostics · LongevityPrecise navigation to longevity: genetics, laboratory and instrumental diagnostics and expert consultations coordinated by a general practitioner. A personal health map instead of a formal check-up.
Choose diagnosticsNot sure which center you need? Leave your number — a coordinating doctor will call back within 10 minutes during working hours and help you decide
Book an appointmentSafety protocol
All five centers follow one route: assessment of condition, planning, control during the operation and observation afterwards. Safety does not depend on which doctor you reached first.
Identifying individual risks
A general practitioner (therapist) examination: assessment of somatic status and individual risks.
Examination by a specialist
A specialist surgeon examines the patient and determines the treatment approach.
Diagnostics and planning
A treatment plan is formed and approved by the head of the relevant department.
Clearance via council
Clearance for complex surgical interventions is decided by a council of specialists.
Surgery
The intervention follows refined principles of surgical, infection and medication safety.
Observation and follow-up
Care during the postoperative period by a general practitioner.
Prevention and longevity path
Individual preventive examination programmes based on personal risks.
Our team
Certified specialists with years of experience
Audience filter
Every surgical case begins with a thorough examination by a general practitioner (or paediatrician) to assess all systemic risks.
The treatment plan is the result of a council's work, approved by the head of the department and personally by the chief physician.
A general practitioner acts as the single point of entry: they synchronise the opinions of all specialists and hold the full picture of your health.
The postoperative period is overseen by a doctor, not an administrator, ensuring continuous medical monitoring of recovery.
A multi-level system of audit and quality management guarantees a consistently high standard of care regardless of the human factor.
Assessment of the patient is often limited to filling in a questionnaire or a brief interview before the intervention.
The treatment plan and clearance for surgery depend solely on the opinion of one specialist without external control.
The patient has to coordinate visits themselves and reconcile the sometimes contradictory recommendations of different doctors.
After surgery, contact with the clinic often goes through non-medical staff, which creates risks in assessing symptoms.
Safety and treatment outcome are determined only by the personal diligence of a particular doctor, not by the clinic's control system.
Equipment and digital partners
Expert equipment
The patient's route relies on a diagnostic hub: PAPAYA CT/CBCT, additional Diagnocat AI analysis, General Electric ultrasound, cephalometry and a laboratory. Studies are chosen by the principle of «minimum necessary dose — maximum information».
PAPAYA CT & CBCT
3D planning of implantation, MFS and ENT surgery. High diagnostic value at a low dose.
Additional Diagnocat AI image analysis
Segmentation of structures and detection of changes — more precise planning of complex cases.
General Electric ultrasound
Assessment of soft tissues, the thyroid and somatic risks before surgery. No radiation exposure.
Cephalometry
Orthodontic and orthognathic planning, assessment of jaw growth.
Laboratory tests
Assessment of somatic status, coagulation and factors affecting anaesthesia and healing.
1Team and admissions
Only specialists with valid certificates, accreditation, proven experience, verified documents and completed internal onboarding are admitted to work. Safety begins with selecting people the clinic trusts to work under its name.
2Infection safety
Instrument sterility, control of processing cycles, hand hygiene, prevention of hospital-acquired infections and dedicated protocols for aerosol-generating procedures. The sterilisation unit and nursing service are one of the main lines of patient protection.
3Medication safety
The 5R principle: the right patient, drug, route, dose and time. Plus double-checking of high-risk drugs, labelling, control of expiry dates and storage conditions, prevention of drug interactions and assessment of somatic risks.
4Surgical safety
A strict checklist approach: verification of identity, procedure and side of the operation, control of antibiotic prophylaxis, equipment, consumables and the post-operative care plan. A checklist works when the team truly lives by it in the operating room.
5Information security and lawful service
A protected information system, access control, backups, electronic document flow and lawful signing of informed consents. The patient receives not a formal document but a clear explanation of risks, alternatives and the logic of the treatment choice.
6Radiation safety
Imaging follows the principle of justification: every study has a clear clinical purpose, proven benefit and the optimal method by risk. Double control of CBCT interpretation involving AI and a doctor reduces both under- and over-diagnosis.
7Technology and equipment
Certified equipment, scheduled servicing, planned verification and redundancy of critical systems. Infrastructure reliability is built into safety as deeply as the clinical protocols themselves.
8Multidisciplinarity as patient protection
The right specialist is engaged not «as the situation requires» but at the right moment of the clinical route. A separate clinic standard is mandatory ENT support in a number of upper-jaw implantation scenarios, where the risks of odontogenic sinusitis rise.
9Pre-operative routing and continuity
Assessment of the airways, drug therapy and sinusitis risks, routing between departments and formalised handover of responsibility via handoff protocols. The patient is protected not by a single doctor but by a whole system where details are not lost between stages.
10No-blame culture, metrics and improvements
A mature clinic does not hide risks and incidents but turns them into material for growth. Digital monitoring of indicators, incident reviews, internal audits and corrective actions form a system where quality is measured and improved.
The document explains how MediLavia's safety system works: the questionnaire and doctor's preparation before the visit, mandatory risk screening by the general practitioner, a single case coordinator, multidisciplinary treatment-plan approval, pre-procedure checklists and a reinforced standard in paediatric practice.
At MediLavia, anaesthesia is a distinct art of caring for the patient
For patients with a fear of treatment, extensive implant and ENT surgeries, and for children, we offer several levels of pain relief — from gentle nitrous oxide sedation to full general anaesthesia.
Nitrous oxide sedation
You can relax while staying in control of the process.
Anatomic chair-mattresses and thermo-mattresses
You won't notice 2-3 hours of surgery thanks to the contouring mattress that relieves the back and a smart body thermoregulation system.
Appointment
Method 1 — online booking
Leave your contacts and a coordinating doctor will select a specialist and a convenient time
Method 2 — an in-person visit
Come for a consultation at the clinic's address
Frequently asked questions
The cost is higher because complex surgical and dental cases include a general practitioner, extended diagnostics, a council and safety standards that the clinic does not leave «out of scope». This helps reduce the risk of complications and repeat interventions and makes treatment more predictable.
Pavel S. Volkov
CEO
Anaesthesia starts with a pre-op assessment rather than the procedure itself: a general practitioner and an anaesthesiologist analyse comorbidities, medications and risks. During the procedure WHO checklists, continuous monitoring and a double check of high-risk medications are used.
Pavel S. Volkov
CEO
A general practitioner helps detect hidden conditions and factors that may affect anaesthesia, healing, the risk of bleeding or implant integration. This is one of the key elements of integrating dentistry and general medicine.
Pavel S. Volkov
CEO
Studies are chosen only when indicated and by the ALARA principle, to obtain the necessary diagnostic information at the minimum necessary dose. For dental and MFS tasks, CBCT often provides more relevant 3D information at a low dose.
Pavel S. Volkov
CEO
The clinic runs a multi-level infection-control system: Class B sterilisation, control of processing cycles, hand hygiene, patient-flow management and protocols for aerosol-generating procedures. These processes are built into the internal quality system and checked regularly.
Pavel S. Volkov
CEO
Yes, but only after thorough diagnostics, a council and an assessment of somatic status. In complex cases what matters is not the speed of promises but a precise understanding of the cause of the complication and a safe corrective approach.
Pavel S. Volkov
CEO
For complex programs, staged financial planning and partner financial solutions are possible if the clinic has them in place. The logic of the stages and the cost are fixed in writing before treatment begins.
Pavel S. Volkov
CEO
The guarantee is linked not only to a term but also to protocol compliance: diagnostics, preparation, hygiene, follow-up visits and adherence to recommendations. Transparent terms of guarantee support are set out in the documents and discussed before treatment begins.
Pavel S. Volkov
CEO
Didn’t find an answer?
Book a consultationDentists, surgeons, ENT doctors, orthodontists, paediatricians and general practitioners work as one team under shared protocols — this helps manage complex cases without handing the patient between clinics.
Implantation
Implantation from diagnostics to permanent crown on MegaGen AnyRidge and Straumann systems.
Orthodontics (aligners)
Bite correction with aligners — planned by CBCT and additional AI analysis.
All services
The full catalogue of the clinic's services and specialties in one place.
View allMultidisciplinary team
At MediLavia, a consilium is a working standard, not a service for the select few. When a case goes beyond a single specialty, the decision is made by a team: a specialist surgeon, an ENT doctor, a general practitioner and, where needed, an anaesthesiologist. This reduces the risk of a wrong approach and improves the predictability of the outcome.
"Complex cases cannot be handled alone: a team decision is exactly what patient safety means."
This section is under construction
We are preparing the materials — content will appear here soon.
Our difference
The «all-in-one» model: diagnostics, surgery, rehabilitation and follow-up — in one clinic and one team. The patient does not need to gather conclusions from different institutions.
Strict standards of quality and safety
Protocols of preparation, control and observation: pre-op assessment, monitoring, checklists. Infection, surgical and medication safety are built into daily work.
Re-implantation after other clinics
We take on complex cases after unsuccessful treatment — but only after thorough diagnostics, a council and an assessment of the cause of the complication.
Simultaneous operations
When indicated, several interventions are performed under one anaesthesia, which reduces the total load on the patient and shortens recovery.
Standards
The clinic is guided by international approaches to patient safety and quality management of medical care.
Medical activity is conducted on the basis of a valid license.
Treatment follows approved protocols — from diagnostics to follow-up.
Guarantee terms for implantation and prosthetics are set out in the documents and depend on protocol compliance and follow-up visits.
Complex cases go through a council — this reduces the risk of a wrong approach.
Sedation and anaesthesia are performed after a pre-op assessment and with vital-sign monitoring.
Digital journey
The patient journey at MediLavia is digitised from the first booking to the follow-up visit: everything is stored in one place, available online and helps make decisions together with the doctor.
Online booking
Book the right specialist at a convenient time without a call.
Personal account
Visit history, treatment plans and documents in one place.
Access to scans and lab results
CT/CBCT, ultrasound and lab results available online.
Telemedicine
Remote consultations and a second opinion when indicated.
Reminders
Notifications about visits and treatment stages.
Digital treatment plan
Stages, alternatives and pricing in a clear digital form.
Treatment history, test results, appointments, video consultations — all in one place
Special terms
Examination by a general practitioner or paediatrician, with an ENT surgeon consultation when indicated. Helps plan safe treatment.
Ongoing
When planning implantation from 150 000 ₽, CT of both jaws is included in the preparation cost.
Until 30 April 2026
Clinic introduction, adaptation, examination and professional hygiene — on special terms.
Permanent offer
Second opinion
If you have received a diagnosis and want to verify it — send us the documents. Our specialist will review the materials and provide a detailed conclusion without a clinic visit.
Send your documents
Scans, test results, discharge summaries — upload via the form or email
Doctor reviews the materials
A specialist analyses your case within 2 working days
Online consultation
Receive a detailed opinion and recommendations for further treatment
Service cost
From 2 500 RUB — depending on the specialist and volume of materials. The initial feasibility assessment is done before payment.
Candid conversations with doctors. New episode every two weeks.
This section is under construction
We are preparing the materials — content will appear here soon.
Expert articles on medicine and health. Published four times a year.
This section is under construction
We are preparing the materials — content will appear here soon.
We organise the full treatment journey for patients from other cities. Online diagnostics, a condensed visit plan, transfer, and accommodation.
Online consultation
Remote treatment plan without travelling
Transfer
Pick-up and drop-off from airport/station
Hotel
Partner hotel recommendations nearby
Treatment route
We plan everything so you travel the minimum number of times
«Came from Kazan for 3 days — solved everything»
Dmitry N., All-on-4 implantation
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We are preparing the materials — content will appear here soon.
Why MediLavia?
Multidisciplinary consilium
Every complex case is discussed by a team of 3–5 specialists from different fields. This is not an option — it is the clinic's standard of care.
Treatment under anaesthesia
Our own anaesthesiology service. Treatment under sedation for children and adults with dental phobia — safe and comfortable.
Navigation-guided surgery
Implantation using digital surgical templates with precision up to 0.1 mm. Minimal invasiveness, rapid recovery.
Telemedicine
Follow-up consultations and online monitoring for patients from other regions. Personal account with treatment history and scans.
Appointments without rush
You cannot take a history, examine a patient and build a treatment plan in 15 minutes. Appointments from 40 minutes — so nothing important is missed.
Cost according to the treatment plan
CT scan, implant, surgery, crown and a year of follow-up are part of the treatment plan and its cost. Extra charges only if bone grafting or sedation is needed — we tell you before we start.
Tour of the operating room
Before surgery the anaesthesiologist will personally show you the block (without entering the sterile zone) and the equipment, introduce the team and answer your questions.
Children from birth
A paediatrician follows the child from the first days of life. We recommend the first visit to the dentist by age one. From age 3 — a full check-up with a paediatrician, ENT doctor and orthodontist, as well as ENT surgery.
Education
Knowledge is control. We explain every step of treatment so you can make informed decisions.
All materials →This section is under construction
We are preparing the materials — content will appear here soon.
Initial assessment of medical risks: examination by a general practitioner or paediatrician, with an ENT surgeon consultation when indicated. Book a consultation and receive a treatment plan.
Contacts
Address
10 Parshina St., premises 23N, entrance 9, Moscow
Opening hours
Mon–Sat 08:00–20:00
Call us or book a consultation online. We will answer all your questions.
