Patient documents
About the medical organisation
Who provides your care: permits, reception hours and working conditions.
- Medical activity licenceLicence with annexes, certificates and registrations on a separate page
- Extract from the licence registryElectronic extract with number, date and the list of permitted servicesFile in preparation
- Extract from the state company registerCurrent registration data of SilverMedical Group JSCFile in preparation
- Sanitary and epidemiological certificateConfirms that premises and procedures meet sanitary requirementsFile in preparation
- Management reception hoursWhen the clinic management receives patients and how to bookPDF · 84 KB
- Special assessment of working conditionsSummary of working condition classes and improvement measuresFile in preparation
Medical activity
How appointments work: booking, waiting times and the standards we treat by.
- First appointment booking rulesWhat you need to book and which documents to bringPDF · 127 KB
- Medical staff education detailsEducation, specialty, qualification and accreditation of our doctorsFile in preparation
- Waiting times for medical servicesHow soon we see patients for consultation, diagnostics and treatmentPDF · 151 KB
- Standards, procedures and clinical guidelinesThe documents the clinic provides medical care byPDF · 145 KB
Paid services and contract
The terms we treat on and how the cost is calculated.
- Regulations on paid medical servicesTerms and conditions of care provided for a feePDF · 184 KB
- Contract for paid medical servicesSample contract, you can read it before visiting the clinicPDF · 75 KB
- Price listCurrent prices across all specialties
- Government Decree No. 659Federal rules for providing paid medical servicesPDF · 206 KB
- Notice on identification and state guaranteesWhich services are available under the state guarantee programmePDF · 115 KB
Patient rights
What the law guarantees and where to turn if something goes wrong.
- Patient rights and obligationsWhat Federal Law 323-FZ guarantees and what the clinic expects in returnPDF · 114 KB
- Rules of conduct for patientsClinic house rules, rescheduling and cancellationPDF · 102 KB
- Informed voluntary consentSample consent to medical interventionPDF · 32 KB
- Consumer Rights Protection LawFull text of the law with medical service provisions highlightedPDF · 355 KB
- Supervisory authoritiesAddresses and phone numbers of the healthcare and consumer watchdogsPDF · 91 KB
State guarantees and medicines
What state programmes cover and which medicines are on the official lists.
- State guarantee programmes at the clinicWhich types of care are available under state programmesPDF · 93 KB
- Federal state guarantee programme for 2026Full text of the national programmePDF · 5.8 MB
- Moscow regional programme for 2026State guarantee programme for Moscow residentsPDF · 2.7 MB
- List of vital and essential medicines for 2026Official register of vital and essential medicinal productsPDF · 6.4 MB
- List of subsidised medicinesEligible categories and medicines under Decree No. 890PDF · 77 KB
Preparation guides
How to prepare for an appointment or a test so you do not have to come twice.
Personal data
What data we collect, why, and on what terms you entrust it to the clinic.